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This Privacy Policy explains how Dr NZ Psychology (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website: https://drnzpsychology.com.

We are committed to safeguarding your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Dr NZ Psychology
Website: https://drnzpsychology.com
Email: info@drnzpsychology.com

2. What Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly:
  • Full name

  • Email address

  • Telephone number

  • Any additional information you include in a contact or appointment form

b. Automatically Collected Information:
  • IP address

  • Browser type and device

  • Pages visited and time spent on the website

  • Referring URL

This data may be collected using cookies or analytics tools.

3. How We Use Your Information

Your information may be used to:

  • Respond to enquiries or appointment requests

  • Deliver psychological services

  • Communicate with you about bookings or follow-ups

  • Improve our website and services

  • Comply with legal and professional obligations

4. Legal Basis for Processing

We process personal data on the following lawful bases:

  • Consent: When you voluntarily submit a form

  • Contract: When information is necessary to provide services you request

  • Legal obligation: When required by applicable laws or regulations

  • Legitimate interests: For improving our website and ensuring secure access

5. How We Share Your Information

We do not sell or trade your personal data.

We may share your data only with:

  • Trusted service providers (e.g. website hosts or booking systems) who support our operations and agree to handle your data securely

  • Legal or regulatory authorities if required by law

  • In exceptional cases, such as preventing serious harm

6. Cookies and Analytics

We use cookies to:

  • Enable essential website functionality

  • Understand how users interact with our site

  • Improve performance and user experience

You can manage or disable cookies through your browser settings.

We may also use Google Analytics or similar tools to track anonymised visitor statistics. These services may store cookies on your device.

7. Data Security

We use appropriate technical and organisational measures to protect your personal information. However, please note that no online system can be completely secure.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data, in certain circumstances

  • Withdraw consent at any time (if processing is based on consent)

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at the email listed above.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy at any time. All changes will be posted on this page. We recommend reviewing this policy periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Dr NZ Psychology
Email: info@drnzpsychology.com
Website: https://drnzpsychology.com